Postage, Packaging & Delivery

Our First class postage and packing rate is £6.50 and our Second Class postage and packing rate is £5.00. Orders with a value over £400.00 are sent free of postage charge.

Our First class postage and packing rate is £6.50 and our Second Class postage and packing rate is £5.00. Orders with a value over £400.00 are sent free of postage charge.

We aim to despatch all UK orders within 2 working days, however to avoid disappointment, please allow 7 working days. Overseas orders are despatched twice a week, usually on Tuesday and Friday mornings.

We aim to despatch all UK orders within 2 working days, however to avoid disappointment, please allow 7 working days.

Overseas orders are despatched twice a week, usually on Tuesday and Friday mornings.

We will use in the majority of instances Royal Mail to deliver our goods to you.

We will use in the majority of instances Royal Mail to deliver our goods to you.

We take great care to ensure your items reach you in good condition. They are usually sent in a cardboard box or for very small items in a plastic package.

We take great care to ensure your items reach you in good condition. They are usually sent in a cardboard box or for very small items in a plastic package.

Yes we do delivery overseas. The postage and packaging charge for Europe is £10.50 and for the Rest of World is £25.00. Please note, local import duties may be payable on receipt of your order.

Yes we do delivery overseas. The postage and packaging charge for Europe is £10.50 and for the Rest of World is £25.00.

Please note, local import duties may be payable on receipt of your order.

Gift vouchers are available in £5, £10 and £20 denominations and there is no postage charge for sending these out if they are the only item ordered.

Gift vouchers are available in £5, £10 and £20 denominations and there is no postage charge for sending these out if they are the only item ordered.

Yes, you have the option to enter a shipping address that differs to your billing address during the checkout process. Please ensure you review your order to confirm both billing and shipping address before proceeding.

Yes, you have the option to enter a shipping address that differs to your billing address during the checkout process.

Please ensure you review your order to confirm both billing and shipping address before proceeding.

Please check your order status under your account details to check if your order has been despatched. If this indicates it has been sent, please then contact your local Royal Mail sorting office to check if they have attempted a delivery to you. If...

Please check your order status under your account details to check if your order has been despatched.

If this indicates it has been sent, please then contact your local Royal Mail sorting office to check if they have attempted a delivery to you.

If the parcel is not there, please contact customer services 01242 536716 who will advise you further.

Yes, you can select the option to add a gift message to your parcel when placing your order. 

Yes, you can select the option to add a gift message to your parcel when placing your order.