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Delivery and Returns
|Order Value||USA||UK||Rest of Europe||World|
|Order Total up to $150||$10.00||$7.00||$14.00||$28.00|
|Order Total over $150||FREE||$7.00||$14.00||$28.00|
Please allow 7-10 working days for delivery to United States.
ORDERING FROM OUTSIDE UNITED KINGDOM
We welcome orders from outside of the United Kingdom. Please add the appropriate delivery charge shown above.
Tax free prices are available on orders sent to non-EC destinations. At the point of ordering, all customers are asked to select the international region for delivery and tax adjustments are made automatically by the order forms.
For shipments to the United States we have an agreement with our courier to pay any import duties prior to delivery. If you are requested to pay import duties, please contact us.
For all other countries, local import duties may be payable on receipt.
You may order online or telephone or fax your order to us:
From United States (toll free) Other countries: (+44) 1242 536712
Monday to Saturday 4.00am to 7.00pm EST
Fax Orders: (+44) 1242 536714
24 hours a day, seven days a week.
Refunds and Exchanges From Outside United Kingdom
If you are not completely satisfied, you must inform us in writing of your intention to cancel the order within 14 days and you have a further 14 days to return the goods. Upon receipt of the goods we will refund the purchase price or exchange any item returned (in good condition). We advise you to obtain a receipt of postage as proof of return. Please indicate on the returns form if you would prefer an exchange or refund, along with the reason for return. We will not reimburse the cost of returns on sale items and exchanges