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Miscellaneous

Do you have any retail stores?
No. Regrettably our last store closed in August 2011. Customer buying patterns changed and running high street stores became less commercially viable.

No. Regrettably our last store closed in August 2011. Customer buying patterns changed and running high street stores became less commercially viable.

What is a backordered item?
This is an item on your order for which we currently have no stock available, but are awaiting a delivery of further stock.

This is an item on your order for which we currently have no stock available, but are awaiting a delivery of further stock.

If I have a backordered item, do I have to pay postage again?
No, there is only one postal charge per order.

No, there is only one postal charge per order.

How do I find out if a product that is currently out of stock will be available in the future?
All of our products are unique and exclusively designed and manufactured for Cotswold Collections. This does mean that stocks may be limited; but we will endeavour where demand is great to reorder items for our customers if it is possible to do so. ...

All of our products are unique and exclusively designed and manufactured for Cotswold Collections.

This does mean that stocks may be limited; but we will endeavour where demand is great to reorder items for our customers if it is possible to do so.

Please contact our customer services team who will try to assist you further if an item you desire is unavailable.

Call our customer service line on 01242 536716 Monday to Saturday 9.00am to 5.30pm.

Alternatively, you can e-mail us at custserv@cotswoldcollections.com and we will address your request.

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