You have requested to switch to our Cotswold Collections IE store.
Do you want to continue?
Exchanging Items
Certainly. We have a return policy of 14 days and we provide a Freepost returns label with our despatch note.
When making an exchange please complete our returns form and attach the Freepost label to your parcel and take it to your local Royal Mail Post Office.
Please do not forget to obtain a receipt of Postage (available free of charge) from the post office as proof of your return.
No, we offer this service free of charge and will not charge you additional postage.
If the value of the item being exchanged is greater than the item being returned, please supply your credit card details on your returns form where indicated with details of the exchange required. Alternatively, please send a cheque for the difference. If the value of the item being exchanged is less than the item being returned, we will refund the difference in the same manner as you paid for the original item.