Delivery and Returns
|Order Value||UK, Channel Isles and Eire||Europe||World|
|Order Total up to £400
(2nd class only)
|Order Total over £400
(2nd Class Only)
|First Class (UK only)||£6.15||N/A||N/A|
Ordering From Overseas
We welcome orders from overseas. Please add the appropriate delivery charge shown above.
Tax free prices are available on orders sent to non-EC destinations. At the point of ordering, all customers are asked to select the international region for delivery and tax adjustments are made automatically by the order forms.
Local import duties may be payable on receipt. You may order online or telephone or fax your order to us:
Telephone Orders: (+44) 1242 536712
Monday to Friday 9.00am to 7.00pm, Saturdays 9.00am to 5.30pm
Fax Orders: (+44) 1242 536714
24 hours a day, seven days a week.
Refunds and Exchanges
If you are not completely satisfied, you must inform us in writing of your intention to cancel the order within 14 days and you have a further 14 days to return the goods. Upon receipt of the goods we will refund the purchase price or exchange any item returned (in good condition). We enclose a pre-paid returns label with every order. Please attach this to your parcel and take this to the nearest Post Office. We advise you to obtain a receipt of postage as proof of return. Please indicate on the returns form if you would prefer an exchange or refund, along with the reason for return. For more information click here >